Credit cards are a safe payment method to use when shopping online. Pop See uses security measures and fraud monitoring to keep your account information safe.

Pop SEE accepts the following forms of payment:

• Credit Cards: Visa, Mastercard, American Express, Discover and Credit Card
• Third party payment methods: PayPal, Postepay, Klarna, Apple Pay and Scalapay. Options may vary based on location and order amount.
• Wire transfer
• POP SEE Gift Cards, Vouchers & Loyalty Rewards.

An authorization charge is placed at the time of ordering. We will complete the charge when your order ships.

Yes, it is possible to place an order by bank transfer.

The IBAN will be sent via automatic email at the end of the order, after selecting Bank Transfer as the payment method. You will also find it in preview at the end of the order in the Payment Options section, by selecting "Bank Transfer".

Orders placed Monday through Friday will be shipped the next business day.

Orders placed on Saturday and Sunday will be shipped the next business day.

Delivery in Italy is expected within 3/4 working days. Please note that some products may require 6/8 days because they are in a supply phase and therefore require more time for shipping. Delivery forecasts can be viewed on the product page.

In the case of orders placed via bank transfer, the shipment is entrusted to the courier when the payment is confirmed and deposited into the popsee.it current account.

Popsee.it ships worldwide via BRT, Poste Italiane or Dhl.

To cancel an order you must communicate it via email to support@popsee.it within 5 hours of placing the order.

Unfortunately we are unable to change items in an order once it has been placed. However, we can cancel an order at any time before it is dispatched. You can then place a new order with the correct products.

Once you have placed your order you will receive various notifications of the progress of your order and we will send the tracking 5 hours after the package has been delivered to the courier.

If you have recently received your tracking number, it may take up to 24 hours for your tracking information to be updated by the carrier.

Most of our packages do not require a signature. However, we may require a signature due to value or at the discretion of our Risk Management team. Signature requirements are non-waivable.

To request a signature for your package, please contact our customer service.

In the event that the package is damaged upon delivery, we always recommend accepting it with reservation, so that if the product is not intact the responsibility falls on the courier. Pop See does not assume responsibility if the package is received damaged without reservation.

If you are missing items or a shipment, please contact us.

Pop See ships to Italy and Europe.

Pop See ships to Italy at a fixed cost of €6.00 ​​for each order.

If you encounter any problems with the delivery of your order please contact us at support@popsee.it

Your order will be processed quickly. For this reason, we invite you to contact us promptly at support@popsee.it, in case you would like to change the address or delivery method, for an order that has already been confirmed.

You can return unused items within 30 days of purchase.

To make a return/exchange you must access the account in the orders section and select request return. A Return Code will be generated and you will receive all the information necessary to proceed with your request. Customer Service will provide a prepaid return label: the return is at the customer's expense.

Any direct costs incurred by us in relation to the return of the item(s) for which you have exercised the right of withdrawal (where applicable) will be borne by the customer, such amounts will be deducted from any refund.

You will receive your refund within 14 days of delivery of the package to the courier. You will receive the refund via the payment method you selected when placing your order.

If there has been an error, please let us know within 14 days of delivery by writing to support@popsee.it specifying the desired product, the product actually received and attaching a photo. You will receive the product you have chosen below.